To Our Valued Guests, Vendors, Staff, Sponsors and Performers:

As many of you are aware, recent restrictions have impacted the way businesses across the province must operate, and Glow Christmas is no exception. Just as we have worked tirelessly to prepare our show, we are now working within those restrictions to figure out the best way to move forward.

To that end, we have a critical update for those of you who may have already purchased tickets, or are waiting to hear from us before making the decision to attend:

Due to restrictions set forth by Alberta Health Authority, Glow Christmas will postpone our opening date until December 18th, 2020.

As an organization, we understand that this is a necessary step that follows AHS protocol and keeps everyone involved as safe as possible—we do not take that lightly. But as the people behind the organization, we are heartbroken. We want to be part of your holiday season and help you make memories together—even if we must do things a little differently. We hope that you will still allow us to be a part of your Christmas as we want you to be a part of ours.

From the beginning, we have kept guest and staff safety paramount in our operations. Using Alberta Health Services as our guide, we created and implemented protocol that ensures Glow Christmas is a safe place for our guests, our team, and their families. We stand by those detailed measures. Read about our rigorous, AHS-approved safety protocols here.

Our entire light show and markets sit empty while being fully set up, and our amazing staff and vendors are ready to receive guests. We are devastated to postpone our grand opening. To our more than 150 employees, 45 artisan vendors, our food vendors, and our performers, we thank you for your dedication and for your patience. You were chosen to join the Glow Team, at least in part, because of your great attitudes, your enthusiasm for the holidays, and your commitment to making memories together. We can’t wait to see you on December 18. We would like to acknowledge our gracious host facility the Edmonton Expo Centre, who have been and continue to be, wonderful. We couldn’t ask for a better organization to partner with to bring Glow to the people of Edmonton.

To our guests, you are the reason we’re here. We’ve been through a tough year together, and we believe finding the ways to celebrate the season is more important than ever. We are committed to your safety, and we promise to uphold that commitment as we move forward.
If you have purchased tickets and are scheduled to attend Glow from November 18 and December 17, 2020, we have some options for your consideration:

  1. Move My Tickets. If you would like to attend Glow once we have opened, please email us at [email protected] with the subject line “Move My Tickets.” We will reply to this email with a promo code you can use to select your new tickets for this year’s festival.
  2. See You Next Christmas. If our revised 2020 dates mean you are unable to attend our festival this season, please email us at [email protected] with the subject line, “See You Next Christmas.” We will reply to this email with a promo code you can use to select tickets for next year’s festival. Please know that by exchanging your ticket, you are supporting a local business and placing your faith in Edmonton’s ability to come back stronger than ever. If you choose this option, you will receive $5 in Glow Bucks. We are thankful.
  3. Refund My Ticket. We will honour all refund requests. We hope to see you back at Glow in the future. Refunds will return the ticket price to your original form of payment. Unfortunately, ticket-processing fees that were part of that original purchase cannot be refunded. We encourage, then, that you exchange your ticket for later in the festival or for next year, as that remains the best value. Please email us at [email protected] with the subject line, “Refund.”

You can also move or exchange your tickets online by following these steps:

  1. To exchange your tickets for an alternate date or time, head over to https://www.showpass.com/user/invoices/ and select “Exchange Tickets.” You will be prompted to login if you are not already.
  2. Once the exchange has been started you can browse and select a new event and tickets.
  3. You will receive confirmation of the temporary exchange credit on your account and you will have 1 hour to use the temporary exchange credits. If you can’t use them in an hour you can start again.
  4. Once you have selected your NEW tickets the credit amount will be applied to the transaction.

We ask for your patience in processing these requests. Our local team in Edmonton is working diligently to make these changes, and we expect a surge of requests in the next few days. We kindly ask for your patience with our support team as they process your selection as efficiently as possible.

Glow Christmas is a small locally owned business that has been impacted, like so many of our neighbours, by the events of this year. We sincerely thank you for your patience and understanding as we navigate these difficult times together. Without the support of Edmontonians and our local vendors and sponsors, our independent event would not be possible. Our ultimate goal is to provide you with the safest and most festive event this season and create wonderful memories and holiday spirit. We can’t wait to celebrate with you.

With Gratitude,

Shannon Van Norman, President

Santa's Sleigh Transportation Adventure

Come experience the magic of the season (and help Santa along the way!). Safely enjoy over 90,000 ft² of family fun as you stroll through the million twinkly lights in our light gardens. Enjoy our delicious food, festive drinks, entertainment, illusion booth, selfie walls, and Christmas shopping at the Glow Merry Maker’s Market. And don’t forget, Santa needs your help! He has crashed his sleigh and his reindeer have scattered! Travel through the maze to find Santa‘s lost reindeer. Then cap off your adventure with a visit to the man himself—Santa Claus!

Santa's Sleigh Transportation Adventure

Come experience the magic of the season (and help Santa along the way!). Safely enjoy over 90,000 ft² of family fun as you stroll through the million twinkly lights in our light gardens. Enjoy our delicious food, festive drinks, entertainment, illusion booth, selfie walls, and Christmas shopping at the Glow Merry Maker’s Market. And don’t forget, Santa needs your help! He has crashed his sleigh and his reindeer have scattered! Travel through the maze to find Santa‘s lost reindeer. Then cap off your adventure with a visit to the man himself—Santa Claus!

Glow is keeping the festival fun, enjoyable and, most importantly, safe during COVID-19

Purchase Tickets Now!

Glow is keeping the festival fun, enjoyable and, most importantly, safe during COVID-19

Purchase Tickets Now!

Light Gardens

Food & Drink

Kid-Friendly Activities

Enjoy strolling the Market, do some holiday shopping, or find that special gift for yourself. Discover one-of-a-kind items from over 40 local vendors.

Stop by our Candy Cane Cafe located in the market for a holiday treat or beverage.

Our merchandise includes jewelry, personalized tumblers, face masks, candles, unique wood signs, homemade cakes, essential oils--items for everyone on your list to nourish your home, body, and soul.

Find gifts made with love this holiday season. Discover an amazing array of holiday gifts, many made by hand, all produced locally. Come see what our Merry Makers have to offer.

View Our Vendors Here

Ticket Prices

Wednesday, Thursday, & Friday

General

14-64 years old

$22.99*

Purchase Tickets

Seniors & Children

65 yrs+4-13 years old3 and under are FREE

$16.99*

Purchase Tickets

Family Pass

2 general & 3 child/senior tickets3years old and under are FREESAVE $20.96

$75.99*

Purchase Tickets

General

14-64 years old

$22.99*

Purchase Tickets

Seniors & Children

65 yrs+4-13 years old3 and under are FREE

$16.99*

Purchase Tickets

Family Pass

2 general & 3 child/senior tickets3years old and under are FREESAVE $20.96

$75.99*

Purchase Tickets

Saturdays, Sundays, & Holidays

General

14-64 years old

$25.99*

Purchase Tickets

Seniors & Children

65 yrs+4-13 years old3 and under are FREE

$18.99*

Purchase Tickets

Family Pass

2 general & 3 child/senior tickets3 years old and under are FREESAVE $23.96

$84.99*

Purchase Tickets

*Plus service charges and applicable taxes. Prices are approximately $2 more per person at the door, if tickets are available. In previous years, most dates sold out online in advance.

Tickets are for a 1/2-hour timed entry slot. It takes approximately 2 hours to experience all of Glow Edmonton.

Purchase Tickets Now!

*Plus service charges and applicable taxes. Prices are approximately $2 more per person at the door, if tickets are available. In previous years, most dates sold out online in advance.

Tickets are for a 1/2-hour timed entry slot. It takes approximately 2 hours to experience all of Glow Edmonton.

Purchase Tickets Now!

Purchase Tickets

Step 1: Select Your Date

Step 2: Select Your Entry Time.

Entry windows are sold in 30 minutes time slots and estimated length of visit is 2 hours.

Step 3: Enjoy Glow Christmas

Glow Calendar

December

SUN
MON
TUES
WED
THURS
FRI
SAT
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
1 - 10 PM
19
1 - 10 PM
20
1 - 9 PM
21
1 - 10 PM
22
1 - 10 PM
23
1 - 10 PM
24
1 - 8 PM
25
26
1 - 10 PM
27
1 - 9 PM
28
1 - 10 PM
29
1 - 10 PM
30
1 - 10 PM
31
1 - 10 PM

January

SUN
MON
TUES
WED
THURS
FRI
SAT
1
1 - 10 PM
2
1 - 10 PM
3
1 - 9 PM

Purchase Tickets

Step 1: Select Your Date

Step 2: Select Your Entry Time.

Entry windows are sold in 30 minutes time slots and estimated length of visit is 2 hours.

Step 3: Enjoy Glow Christmas

Glow Calendar

December

SUN
MON
TUES
WED
THURS
FRI
SAT
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
1 - 10 PM
19
1 - 10 PM
20
1 - 9 PM
21
1 - 10 PM
22
1 - 10 PM
23
1 - 10 PM
24
1 - 8 PM
25
26
1 - 10 PM
27
1 - 9 PM
28
1 - 10 PM
29
1 - 10 PM
30
1 - 10 PM
31
1 - 10 PM

January

SUN
MON
TUES
WED
THURS
FRI
SAT
1
1 - 10 PM
2
1 - 10 PM
3
1 - 9 PM

Thank you to our sponsors:

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    Edmonton Expo Centre

    7515 118 Ave NW
    Edmonton, AB
    T5B 4M9

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